|
|
|
|
|
|
|
|
|
|
|
|
|
This
is an excerpt from the book’s Prologue, "Lord of the Manor."
Set at that tech conferences of all conferences, Stewart Alsop’s Agenda,
it’s the story of that day in the fall of 1997 when Gates learned that
the Justice Department was suing his company for violating its 1995 consent
decree with the government. Later, Microsoft’s PR maven, Pam Edstrom,
described it as "one of the worst of Bill’s life." I checked:
Gates made roughly $150 million on the stock market that day. To me that
underscores one difference between Bill Gates and the rest of us. Short
of awful news, like maybe the death of someone whom I care about deeply,
I couldn’t imagine EVER describing a day I made $150 million on the stock
market as "one of the worst of my life."

Bill Gates
loved few things more than his annual pilgrimage to a computer industry
conference called Agenda. Each fall, more than 400 of the industry’s brightest
stars, its moguls and its junior moguls and its moguls in waiting, descended
upon the Phoenician Resort in Scottsdale, Arizona for a weekend of golf,
tennis, and two days of speeches and hobnobbing. Every week, or so it
seems, brings another computer conference, each sounding vaguely like
Internet Interconnectivity NetWorld Expo, but among the industry’s digerati,
only two annual conclaves matter, Esther Dyson’s PC Forum, held each spring,
and Stewart Alsop’s Agenda, held each fall. There are those who’ll tell
you that of the two, Alsop’s is the one—in part because Gates stopped
going to PC Forum around five years ago.
The Agenda
crowd includes some of Wall Street’s brightest stars, Silicon Valley’s
most heavily-endowed venture capitalists, and the size 12 triple-E business
reporters from whom a laudatory word in print can help launch a company.
For the head of a young startup, a moment in the limelight at Agenda is
the computer world’s equivalent of a young comic winning a guest appearance
on Letterman; for the established CEO, an invite to address the royal
court is an honor and a business opportunity but mainly a sign that he
or she has arrived.
In eleven
years, Gates has missed Agenda only once (he had a previous engagement
with the Premier of China). Agenda is a place Gates can just be.
He once flew to Davos, Switzerland, to deliver a speech at the World Economic
Forum, anticipating having time to listen to some of the confab’s more
compelling speakers, but so great is the World’s Richest Man’s celebrity
that he mainly kept to his room. Away from Microsoft’s campus in Redmond,
Washington, Agenda is one of the few places in the world where, as one
fellow Microsoft executive put it, "Bill can have a God damned cup
of coffee and schmooze." During the breaks and the cocktail hour,
Gates can be found engaged in impenetrably technical conversations, arguing
TCP-IP stacks and the nuances of e-mail protocols. He stands twisted like
a corkscrew, one arm wrapped around his mid-section, as if reaching for
an itch on his back he can’t quite scratch, the other arm flying spastically
into the air, head tilted to one side, mouth working. Meanwhile, the other
sovereigns stare wide-eyed, forgetting for the moment that they are not
where they usually like to be, in the center of things. For many it might
be excruciatingly dull, two days of speeches and chitchat bloated with
talk of JITs, GIFs, and distributed computing inside the enterprise. For
Gates, though, Agenda is nerd heaven.
The Phoenician,
home to Agenda since 1994, tries fiercely to convey rustic charm, but
everything about it drips money. The industry’s titans dress casually
in short-sleeved plaid shirts and baggy khakis, but their environs expose
them as royals slumming at the summer castle. A sprawling Caesar’s Palace-like
monument of excess, the Phoenician was financed by Charles Keating, Jr.,
the infamous savings-and-loan felon. Set against the desert scrub of the
Camelback Mountain, the resort offers nine swimming pools (one inlaid
with mother-of-pearl tiles), a dozen tennis courts (including a Wimbledon-style
grass court), and its own private championship-caliber 27-hole golf course.
Crystal chandeliers in each room. Italian linens on the beds. Italian
marble in every bathroom. Rooms start at $400 a night. Agenda itself costs
$3,500 a head, room and airfare not included, yet every year Alsop fights
off a small herd of junior VPs pleading for the right to drop five grand
so maybe by chance they’ll step on an elevator carrying Andy Grove, the
chairman of Intel, or grab sixty seconds with the likes of a Bill Gates
in the Thirsty Camel Bar. Alsop has heard it all: "I’ll lose my job."
"The VCs [the venture capitalists who own a big chunk of the company]
have my balls in a vice." "This one break and we’re the next
Netscape." Alsop, normally a sweet-natured man with a Fred Flintstone
build and small bush of curly brown hair, fends them off as heartlessly
as a bouncer working the rope at the hippest South-of-Market club in San
Francisco.
Michael Dell,
founder and CEO of Dell Computer, is an Agenda regular. In the fall of
1997, Dell was worth $5 billion—a mere eighth of Gates’s $40 billion holdings.
Larry Ellison, CEO of Oracle, was then worth $12 billion. Intel’s Andy
Grove made headlines because his compensation package in 1996, including
the stock options he was granted, topped $100 million—big money, but less
than a month’s interest if Bill Gates were simply to invest his $40 billion
net worth in a money market account. One year Alsop polled his audience:
would you continue to come if Gates stopped showing up? Nearly four in
ten answered no, they would not. On the grounds of the Phoenician, Gates
typically saunters with his hands in pocket and his feet slightly splayed,
a blandly satisfied expression on his face, emanating the casual ease
that one sees only on the faces of the rich. So relaxed does he appear
that it can sometimes seem like he’s sitting while he’s walking.
A few years
back, Scott McNealy, cofounder and CEO of the soaringly successful Sun
Microsystems, opened a talk by joking that while he was honored to be
addressing the audience at Agenda, his true desire was an invite to participate
in one of Alsop’s fireside chats. "Please, please, oh please,"
the industry’s class clown cajoled Alsop to the delight of the audience.
The shtick was funny, especially when delivered by an undisputedly successful
man then worth more than $100 million, but like most jokes it had an edge
of truth to it. Every CEO in the audience, young or old, visualizes himself
or herself sitting on stage matching wits with Alsop while a packed ballroom
listens and watches with hushed attention. Maybe twenty people speak at
Agenda each year, but only two or three luminaries are granted the ultimate
prize: an invite to fill the oversized wicker throne that serves as the
fireside set piece. Andy Grove has been so blessed, as have Larry Ellison,
Michael Dell, and eventually Scott McNealy. But each of these figures
has been granted a fireside on the conference’s first day. The session
that closes the formal portion of Agenda each year, day two’s fireside,
is permanently reserved for Gates.
His fellow
moguls may look at Gates as a vulture, a snake, or worse, yet there's
no disputing his primacy. Nothing at Agenda is as fascinating as watching
the other generals around Gates. The guy who was crying into his Tanqueray
the night before, chewing your ear off about what that bastard Gates had
done now, clucks about him like a society matron picking up the fallen
hairs of the European princess gracing her party. Agenda is Alsop’s baby,
but Gates is the show’s main draw; he is lord of the manor, Louis XIV
at Versailles. All of which makes the series of events that unspooled
so publicly in the fall of 1997 at Agenda 98, one week before Gates’s
forty-second birthday, all the more deliciously cruel.
Alsop had
offered his introductory remarks and the first set of industry mavens
had already held forth when the group took its morning break on the conference’s
first day. Big screens in the ballrooms and televisions set up in the
hallway blinked on, and onto the screen popped Attorney General Janet
Reno, standing behind a lectern at a Washington, D.C. press conference.
She was talking about Microsoft.
Some people
figured it was one of Stewart’s little jokes: dusting off an old tape
from 1993 or 1994, when the Justice Department accused Gates and Microsoft
of violating this country’s antitrust laws—a humorous exclamation point
to the debate that had just ended. But then recognition struck: it was
happening again. Two years before, also during the first break on Agenda’s
first day, the conferees had gathered around television monitors to watch
a Los Angeles jury declare O.J. Simpson not guilty. Now, in the fall of
1997, people again stood with mouths agape. Flanked by a row of officials,
her hair looking frightfully like Gates’s before his mid-1990s makeover,
Reno stood awkwardly at the podium, eyes magnified behind oversized glasses,
dressed in a nubby red-and-blue plaid jacket, and a plain dark skirt.
She spoke in dry bureaucratic tones, stripped of anything remotely approaching
excitement or righteousness. She matter-of-factly accused Microsoft of
violating the consent decree it had signed with the U.S. government in
1994. Because of that, she said, Microsoft must pay. She announced that
she was asking the court to impose a million-dollar-a-day fine until Microsoft
was back in compliance with the decree—the largest civil fine in Justice
Department history. Upon hearing the million-dollar-a-day threat, the
halls buzzed with wonder.
In the computer
industry, it’s an article of faith that the government’s lawyers are woefully
in over their heads regarding all things relating to computers. So it’s
probably reading things into the timing of Reno’s announcement to say
that it was government’s clever way of giving the knife a nasty little
twist. But whatever the cause, the timing was humiliating. It was as if
federal marshals had marched into a party to slap a pair of cuffs on the
guest of honor, and then paraded him out for all to see.
Four hundred
sets of eyes searched for Gates, but he was nowhere to be found. He was
off in another room, idly picking at a bowl of nuts, patiently sitting
through an interview with a reporter from Newsweek. Newsweek
had a terrific scoop, except that its reporter was behind a closed door,
unaware of all that was transpiring. For the remainder of the day, the
dozen reporters attending Agenda circled around him like buzzards, but
for the moment Gates was talking to no one outside the Microsoft family.
Sun’s Scott
McNealy was the fireside speaker that afternoon. The timing could not
have been better. Over the years, a long list of Microsoft rivals has
tried to slay the dragon. In the 1980s, the brave knights including Jim
Manzi, of Lotus, and Philippe Kahn, of Borland. In the early 1990s, it
was Ray Noorda of Novell; then, when Noorda was torched, Oracle’s Larry
Ellison took up the lance. That was in 1995. Ellison has not given up
the fight, but lately McNealy has proven himself far braver.
Kahn had
an acid tongue, Manzi a street-tough fearlessness. Noorda was righteous
in the style of a religious fanatic, Ellison glib and droll. A year earlier
Ellison had shown up at Agenda, overdressed in a buttery double-breasted
Savile Row suit—and so late that Alsop had to send a supplicant to fetch
him from the can. When finally Ellison has taken the stage, Alsop good
naturedly teased him about the MiG-29 he was trying to buy from the Russian
government. Ellison brought down the house when he confessed his true
aim. He needed a fighting machine so he could fly fast and low over Lake
Washington, to rid himself once and for all of his nettlesome rival from
Redmond. Heads turned to see a stone-faced Gates surrounded by frowning
courtesans.
McNealy is
funny and clever, sarcastic and juvenile, and no McNealy speech is complete
without a varied offering of Gates zingers. "To warm up and get it
out of the way, I thought I’d do my Microsoft bashing right up front,"
he began a keynote address before 6,000 computer developers gathered in
San Francisco’s Moscone Center in 1996—and once he had settled on that
formula, it was as if he had no use for any other. So it went in speech
after speech. There were the garden variety Evil Empire, Gates-is-Darth-Vader
jokes, and of course cracks about the vastness of Gates’s wealth ("Can
you imagine being so rich you overdraw your account by $400 million—and
don’t even notice?"). Two weeks before Agenda, though, it wasn’t
McNealy’s latest line that the Agenda types were buzzing about, but the
breach of contract suit Sun had slapped on Microsoft. Even before Reno
tossed her stink bomb into the party, the crowd was rubbing its hands
in anticipation of McNealy’s talk.
Agenda regulars
know how to spot Gates—always in the back corner, always flanked by a
small Microsoft Mafia. Sometimes he sits with a portable computer on his
lap, sifting through e-mail while presumably following the speaker on
the podium. More often than not, though, he stands, the laptop cradled
in his arm. That’s part of the Gates legend, having a mind so supple and
so powerful that he could partition his brain to "multitask"—that
is, perform two or more tasks simultaneously. Gates was surrounded by
his mini-Mafia during McNealy’s speech, but no computer, and he chose
to stand. Elbows nudged seatmates, chins pointed Gates’s way, smiles graced
faces—no laptop!
Shortly before
they went on stage, Alsop asked McNealy to tone it down. Born in Washington,
D.C., the son of a highly-regarded political journalist, Alsop was by
nature the high-tech equivalent of a policy wonk, preferring serious discussion
to fireworks. "Don’t Moon the Ogre," Alsop had recently warned
McNealy in a column in Fortune. McNealy, on the other hand, was
the mischievous type—a grown-up Wally Cleaver with the Beav’s overbite
and Eddie Haskell’s devilish spirit. His speaking style called to mind
a ventriloquist not particularly good at his craft. He constantly interrupted
himself with side-of-mouth sarcastic comments. When Alsop asked him to
tone it down, McNealy only rolled his eyes, mumbling something about mooning
him on stage. Dressed in worn jeans and a buttoned-down dress shirt
open at the collar, his hair clipped uncharacteristically short, McNealy
self-consciously settled into the fireside throne. No one knew what to
expect.
McNealy
didn’t shy away from attacking Microsoft but neither did he throw in his
usual offering of gratuitous Gates barbs. Sure, McNealy made passing reference
to Microsoft as "the dark side," and declared the company’s
product line unreliable, bloated, and incompatible with other technologies.
He ridiculed Windows NT, the operating system on which Microsoft was staking
its future, aimed at higher-end customers but so crash-prone that system
managers derisively nicknamed the resulting blank monitor the Blue Screen
of Death. But he aimed nothing at Gates personally.
Standing
in a back corner, rocking back and forth from toe to heel, Gates nattered
underneath his breath. "That’s not true." "That’s not true."
"Yah, like you know anything." John Markoff, a San Francisco-based
technology reporter for The New York Times, was sitting near Gates—so
close he half-figured the CEO’s running commentary was for his benefit.
Markoff marveled at Gates’s ability to bore in on McNealy with a hypnotic
stare. "The news was only a few hours old, yet he completely focusd
in on McNealy as if nothing else was going on," Markoff said, shaking
his head in wonderment at such a creature. "His whole body language
was, ‘Let me at him.’"
Mitchell
Kertzman walked away from McNealy’s speech chuckling to himself. His friend
had performed well, the head of Sybase told himself. He had landed jabs
whenever Alsop had offered an opening, but he stayed away from the below-the-belt
personal stuff. McNealy had proved less controversial than usual, but
he had been controversial. That was McNealy. You could shoot him up with
a serious tranquilizer and he’d still be more over-amped than your average
person on stimulants.
Kertzman
was distracted from his reverie by the sound of padding feet behind him.
It was Gates. Kertzman and Gates had known each other going on ten years,
dating back to Kertzman’s days running a software startup in Boston that
wrote software tools exclusively for Windows. The two occasionally talked
at events like this one, but they were polar opposites and hardly friends.
The rap on Kertzman inside the high-tech fraternity is that he’s too nice—a
playful dolphin swimming amidst the sharks and killer whales. When Kertzman
took over the reigns at Sybase, that put the two at odds—Sybase, once
a comer in the industry, has seen its star fall in recent years in no
small part because of Microsoft. But at the previous year’s Agenda, Kertzman
had delivered a speech chiding his fellow execs for paying too much attention
to besting Gates and too little to innovation. And what is a trustworthy
soul to Bill Gates if not someone once within the Windows orbit who, though
he had spun free of his gravitational pull, now defended him?
"Let
me ask you a question," Gates said brusquely. No hello, no exchange
of pleasantries. Just a question spit out by a man anxious to get to the
point. "Are all your developers and all your customers switching
to Java?" Java was the Sun product that Scott McNealy had just been
promoting so aggressively. It was a new programming language that promised
to let any computer talk to any other.
"No."
"Then
why does fucking Scott McNealy say every fucking programmer in the whole
fucking world is using fucking Java?"
The two spoke
for another twenty minutes. It was all business, of course. Kertzman may
be the king of schmooze, but with Gates it’s never anything but bits,
bytes, and corporate strategy. Before that afternoon, Kertzman had never
observed so much as a worry line on Gates’s face in the dozen or so conversations
he’d had with him over the years. But now Gates’s face was creased, his
eyes small. Gates always fidgets like he’s suffering from Tourettes Syndrome,
but now he was practically twitching out of his clothes. Who could say
how much of Gates’s mood was caused by McNealy, and how much by the government?
But when the two parted, Kertzman shared this comforting thought with
himself: Even billionaires have really bad days.
Microsoft’s
PR staff, citing security concerns, won’t say what accommodations Gates
selects when he stays at the Phoenician. Perhaps it was one of the Phoenician’s
Villa Suites, which go for $3,000 per night, including butler service,
a private Jacuzzi, a full kitchen, a fax machine, and a golf cart for
getting around. To a man worth $40 billion, as Gates was in the fall of
1997, spending $9,000 for three nights’ accommodations is the equivalent
of 24 cents to a couple with a combined income of $100,000 a year. The
fax machine beeps and chortles, spitting out page after page of legal
filings; the suite’s three phone lines twitch like emergency blinkers.
Gates is a screamer even in ordinary of times, so on this day one imagines
him yelling himself hoarse. Among the decisions reached that night was
that Gates should talk to the press.
The following
day it seemed that every time you caught a glimpse of Gates he was off
in a corner, talking with another big-name reporter. He downplayed the
significance of the federal suit, spinning it as something hatched by
a set of foes who couldn’t compete in the marketplace. Typical was his
talk with Business Week’s Steve Hamm. "It’s the way
they play the game," he said of competitors such as Sun. "By
using lawyers. Fortunately, that has no effect on the guys who come in
to write software." When Gates wasn’t granting an interview, he was
huddled with one or another member of the Microsoft entourage.
The big show
came that afternoon, when Gates and Alsop took the stage. Gates, dressed
in hand-tailored khakis and a madras shirt, crossed his legs and draped
an arm casually over the back of the wicker throne. But strain was etched
in the muscles of his jaw, obvious in the clamped teeth of his gritted
smile. Gates has been giving public talks since almost the moment he had
dropped out of Harvard, in 1977, but in twenty years of public speaking,
his presentations have gone from laughable to passable. Even those at
Microsoft who talk of Gates as if he were the Leonardo da Vinci of our
time allow that he’s not much on stage. His voice is a high-pitched whistle
that teeters on the edge of whininess, giving his talks a pleading, almost
desperate sound. He speaks with a forced enthusiasm, tinny and false,
and exudes no warmth, humor, or personality, despite hours of sessions
with a speech coach. His one asset on stage, other than his fame, is his
ample memory. He never fails to touch on each of his talking points.
"I paid
Janet Reno a pretty handsome sum to take that action yesterday,"
Alsop joked after he and Gates had eased into their seats for this year’s
annual chat, "so I’d really like to hear your reaction." Of
course Gates didn’t laugh. He began defiantly. If we decide it makes sense
to integrate speech recognition software into Windows, he said, or video
capabilities, or anything we deem appropriate, we’ll do that. He ridiculed
the government for filing what he deemed a "very strange case"—
repeating the word "strange" two more times—and blamed it on
the political pressures exerted by competitors. What if you’re 100 percent
right, asked Alsop, but still your intransigence costs Microsoft dearly
in the court of public opinion? Gates, who doesn’t understand politics,
flashed Alsop, who does, an uncomprehending look. "Maybe I didn’t
understand the question," he said. The two have known each other
since 1982, and are friends after a fashion, but that’s when Alsop—as
he later described it—"got all caught up in my underpants."
Gates stared blankly as Alsop struggled to regain his equilibrium. "It
took me a while to recover, and Bill isn’t exactly socially adept, so
he wouldn’t know how to help even if he were so inclined. That set the
tone for the rest of the talk," Alsop recalled later with a sigh.
Gates revealed
none of the emotion he had showed the night before when he ran into Kertzman,
but he displayed the same petulance, especially when the topic turned
to Sun. He said he thought McNealy had looked "nervous" the
day before, he said. He declared Sun’s products "overpriced,"
and dismissed the industry’s fascination with Java as a "religious"
thing. Inevitably, the conversation kept doubling back to the Department
of Justice; each time, Gates would again shrug the whole thing off. "Read
the consent decree," he brusquely told one inquisitor from the audience—you’ll
see.
Intel’s Andy
Grove got more than a little angry listening to Gates. So closely linked
are Microsoft and Intel, the manufacturer of the microprocessors, or chips,
that run Windows software, that the two companies are often referred to
as if one—the "Wintel monopoly." Gates has helped make Grove
a very wealthy man. But the relationship between the two companies has
always been complex and multi-layered, like a marriage between two very
different people who stay together for the sake of the kids. After Gates’s
speech, Grove could be found sputtering in the corner. "He’s acting
like zis is nothing more zan another contract dispute!" he said
angrily to reporter after reporter in his heavy Hungarian accent. "He
doesn’t see vhat it means that zis is the government."
Grove had
cause for worry. The computer industry was divided into two sides. On
one side were Intel and Microsoft and two sub-groups of software vendors
hitching their wagons to Windows: Those swimming in money, and thus in
love with Microsoft, and those equally flush but still resentful because
success meant goose-stepping to Microsoft’s orders. On the other side
were the Internet browser manufacturer Netscape, Larry Ellison’s Oracle,
IBM, Sun Microsystems, and a host of other companies, large and small.
So closely aligned were these companies, at least in people’s minds, that
people had started referring to them jointly as NOISE (Netscape, Oracle,
IBM, Sun—and Everybody Else). Suddenly "everybody else" included
the U.S. government. During those two days at the Phoenician, there were
high fives and knowing smiles when allies passed each other in the halls.
At the Thirsty Camel, they sipped single-malt scotches and top-shelf bourbons
between stinking puffs on $20 cigars, gleefully envisioning doomsday scenarios
for the pencil-necked mophead from Redmond.
|
|
|